Clinic visits without leaving home!

The best option for clinic appointments is always an in-person visit with your provider.
However, we now offer online appointments, allowing you to interact with your provider via video link. Telehealth provides healthcare services from the comfort of their own homes. Please note, not all visits are suitable for telehealth.

Telehealth in six easy steps:

1. Call your convenient CHS clinic.
2. Provide an email address to which the clinic will send an invitation to join StarLeaf, the platform used for telehealth visits.
3. The StarLeaf invitation will come from chstelemedicine.coffeyhealth.org. Accept the invitation and ensure the StarLeaf application is downloaded on your device.
4. Complete the three forms below. Please disregard the icon that states “Click to Send to CHS.” Instead, save the forms to your device and email them to chstelemedicine@coffeyhealth.org. We apologize for this inconvenience.
5. In advance of your scheduled appointment, click “join this StarLeaf meeting” to ensure the application is functioning correctly. For your appointment, launch the StarLeaf application, enter your name, and click “Join now.”
6. 15 minutes prior to your appointment, a receptionist will call to verify information, take credit card payment, and verify that the proper forms have been submitted.

Complete these forms and send to chstelemedicine@coffeyhealth.org.

• CHS Informed Consent for Telemedicine Services
• Patient History Form
• Authorization for Treatment

Frequently Asked Questions

Can I see my own doctor? Telehealth appointments are available Monday through Friday with John Shell, Jon Sides, Chris Jarvis, Jeff Sloyer, Myra Richard, and Jana Ortega.

What is telehealth? Telehealth is a way to deliver healthcare services using telecommunications technology (phone, computer, tablet, etc.).

What equipment do I need for a telehealth visit? Most patients will need a computer, tablet, or mobile device with an integrated camera and microphone. If your device doesn't have a built-in microphone or webcam, you'll need to get those. If unable to obtain, may need to be seen in the office.

Will it work with wifi? Yes! As long as your wireless connection is strong enough.

I'm not very tech-savvy. Is telehealth right for me? Patients of all ages can use our telehealth platform successfully.

How can the doctor diagnose me without actually doing a physical exam? Your doctor actually doesn’t need to do an in-person physical exam to diagnose and treat many conditions. That’s because knowing your medical history is considered “90 percent of the evaluation” when combined with the doctor-patient interaction. How you’re feeling can be just as important to your doctor as the results of a physical exam. Plus, being able to see you gives your medical provider the additional visual information needed to make a diagnosis.

Can I get a prescription filled from the visit? Yes! As long as your diagnosis doesn't require further in-person examination, your medical provider can simply electronically prescribe your medication and send it directly to the nearest pharmacy of your choice.